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FAQ'S

Welcome To Are FAQ'S Page

Pleace Find The Most FAQ Below If You Cannot Find What You Are Looking For Please Feel Free To Contact Us With Any Query.

FAQ 1 What Is An Additional Charges May Me Incurred Depending On Location

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This is To Let You Know That If You Live Outside Of A 10 Mile Radius Of WF12 Area You Will Be Caharged An additional charge For The Collection And Delivery Of Your Computer.

FAQ 2 Do You Personally collect And Deliver My Computer.

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Yes! We Aim To Do This Due To The Fact That While Using Third Party Delivery Company's Like DPD, UPS and Royal Mail, We Just Dont Trust That They Wont Damage Your Computer.

If We Collect And Deliver It Is 100% Guaranteed To Arrive With No Damage.

And You As A Valued Customer Get To Meet And Speak To Are Wonderful Team In Person Upon Collection/Delivery.

FAQ 3 What Do You Charge After The 10 Mile Mark

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We Use A Rule Of Thumb Of About 50p Per Mile, But This Isnt Always The Case If You Are Only 15 Miles From Are Location We May Charge A Lower Amount Depending On The Service You Require.

FAQ 4 Can I Drop My PC Off And Or Collect My New Pc

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100%, Yes You Can.

FAQ 5 What IF You Cannot Fix My PC

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If We Find That We Cannot Fix or Repair Your Pc They Will  Be A Refund Of 50%-100% Of The Amount You Have Paid,

This Will All Depend On Work Done i.e Time taken On Your Computer etc.

But In Most Cases We Are Able To Repair Your System But This May Incure More Cost Due To New Hardware Being Purchased To Replace Your Broken Parts We Aim Like For Like On Parts.

FAQ 6 What's Your Guarantee On New Computers And Services Provided

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Great Question,

On All New Builds We Give 12 Months Warrenty.

On All Parts Installed, We Give 12 Months Warrenty Providing We Supplied The Component. If You Have Suplied This No Warrenty Will Be Given on That Part But 30 Days Will Be Given For The installation.

On Our Cleaning Services We Only Give 14 Days.

If You Do Have Any Problems Or Would Like Any More Infomation We Are Always Happy To Help The Best We Can.

Data Recovery Services

Lost important files? Don’t panic! 

Digital Mess Ltd has partnered with Field Data Recovery to help you get your data back quickly and safely.

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From hard drives and SSDs to phones, laptops, and servers, their expert team handles all types of data loss for both individuals and businesses.

The process is simple, secure, and backed by a “No Data, No Fee” guarantee — meaning you only pay if your data is successfully recovered.

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Feel free to download there brochure HERE!

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👉 Click the link Logo below to start your recovery today and get a free diagnostic quote.

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A more indepth background about Digital Mess

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If You Need Any More Assistance Please Feel Free To Contact Us.

Company number: 15867621

Registered in England and Wales

Copyright © Digital Mess 2026

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